Customer case

Digital Transformation Strategy, Roadmap & Governance

Industry:
Chemicals • R&D • Global Manufacturing & Logistics • B2B Sales & Marketing
Period:
Nov 2024 - Jun 2026

Executive Summary

Arteco partnered with TM Management & IT to accelerate its digital transformation journey.

By strengthening its organization, governance model and IT vendor ecosystem and establishing a company-wide digital strategy and roadmap, Arteco created the foundation for leveraging investments in IT, data and AI in support of its ambitious innovation and growth objectives.

About Arteco

Arteco is a joint venture between Chevron and TotalEnergies with over 25 years of experience in developing, producing and marketing high-performance coolant technologies for automotive, industrial and data center applications.

The company is headquartered in Belgium, operates globally and is recognized as a pioneer in sustainable cooling solutions.

Results

Digital strategy approved by management and aligned with the Arteco business strategy

3-year digital transformation roadmap, linking business objectives to technology initiatives

Organizational capability needs developed and translated into the required IT structure and new IT partnerships

RFP for the new Microsoft Integration, Data & AI platform coordinated from vendor candidate listing through contractual negotiations

Testimonial

“Toon brought a clear vision for a future-proof digital landscape, covering integration, data and AI, and both current and future applications, and explained it in a way that was easy for a non-technical audience to understand.

His independent advice and structured approach helped us make informed decisions about our future organization, build alignment across stakeholders and accelerate our progress.”

Els Quintyn

Head of Strategic Transformation, Arteco

Challenges

Strategic Challenges

  • Increasing customer demands, regulatory requirements and complexity in a global company with strong growth ambitions
  • Rapid changes in automotive and data center cooling technologies and markets
  • Sustainability: not just an obligation but also an opportunity to make a difference

Technology Challenges

  • Rapid digital technology evolution
  • Scattered IT landscape
  • Opportunity to further leverage data & AI in business decision-making

Organizational Challenges

  • Need to move fast on ambitious plans with a lean team
  • Working with multiple external partners requiring strong alignment

Approach

TM Management & IT acted as an independent advisor to executive management, bridging business strategy with technology execution and contributing through the following activities:

Assessment

  • Assessment of as-is tools, systems and processes through documentation review and site visits
  • Interviews and workshops with executive management team and key business, IT and vendor stakeholders
  • IT capability assessment:
    • Application inventory and fit for future analysis
    • Organization & governance
    • IT infrastructure & security
    • Integration, low code, data & AI

Strategy

  • Digital strategy development, aligned with business strategy
  • Support for board meeting preparation and presentation of the business case for investments in technology and governance

Roadmap

  • Development of a high-level digital transformation roadmap across the business

Governance

  • Coordinated the RFP for the new Microsoft Integration, Data & AI platform, from vendor candidate listing through contractual negotiations
  • Support in recruitment and onboarding of new digital roles

Implementation Support

  • Sounding board role for executive management
  • Management meeting preparation support
  • Steering committee participation

Let's discuss your digital transformation

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